Customer Service Specialist

Remote
Full Time
Entry Level

Become a Remote Customer Service Representative – Support Veterans' Benefits!

Location: Remote | Type: Full-Time | Career Advancement Opportunities

Are you passionate about helping others and seeking a flexible, remote career with unlimited growth opportunities? Join our dedicated team and make a meaningful impact on the lives of veterans. We offer an exceptional opportunity for motivated individuals who want to contribute to a noble cause while building a rewarding career.

At our company, we prioritize the well-being of veterans and their families, ensuring they receive the benefits they've earned through their service. We believe in fostering a supportive and dynamic work environment where you can thrive and achieve your career goals. Here’s what we offer:

Flexibility You'll Love

Design your own schedule and enjoy the comfort of working from home. We value self-accountability and empower you to take responsibility for your work. Our remote model allows you to craft a routine that fits your lifestyle without micromanagement. Whether you thrive in early mornings or late nights, you have the freedom to work when you're at your best.

Career Growth and Leadership Opportunities

We are committed to helping our team members grow financially and career-wise. Weekly meetings ensure you're receiving the paycheck you want, with a path to partnership and leadership opportunities for top-producing agents.

Comprehensive Training

We provide full support through structured training and ongoing mentorship. You'll be guided by experienced mentors who are invested in your success. Personalized training from your direct mentor ensures you know how to take care of and protect veteran families.

Make a Difference

Directly assist veterans in accessing the benefits they deserve. By helping veterans navigate their benefits and final expenses, you'll make a significant difference in their lives and the lives of their families.

Competitive Pay

Our average successful agents' first-year salary is $60K-$100K. Your income is directly tied to your effort and success, with the potential for bonuses and rewards for achieving sales targets and exceeding expectations.

Lifetime Renewals

We offer lifetime vesting contracts with renewals paid every month for the life of the policy. This ensures a pension after you leave the company, based on the policies you've written. It's a long-term investment in your future, providing financial security and peace of mind.

Your Responsibilities

  • Assist Veterans: Conduct virtual meetings through Zoom to help veterans find plans covering their final expenses, explain no-cost benefits, and provide top-tier support.

  • Explain Benefit Options: Help veterans select the best plan for their final expenses, ensuring they understand the importance of the program.

  • Build Relationships: Deliver empathetic, clear, and friendly service to establish lasting connections.

  • Grow Your Skills: Use feedback to enhance your performance, meet team sales goals, and contribute to our mission-driven organization.

Who We Seek

We are looking for individuals who are passionate about helping others and have the drive to succeed. The ideal candidate will possess the following qualities:

  • Positive, Can-Do Attitude: A desire to help others and a willingness to learn and grow.

  • Hard Work and Go-Getter Attitude: A strong work ethic and drive to achieve goals, taking initiative to exceed expectations.

  • Leadership Qualities: Strong organizational skills, drive, and the ability to manage time effectively while working remotely.

  • Self-Motivated & Independent: Organized, driven, and effective at managing time while working remotely.

  • Team Player: Work collaboratively with a supportive and dynamic team, even while remote.

What We Provide

Joining our team comes with a range of benefits designed to support your success and well-being:

  • Unlimited Earnings Potential: Write your paycheck every week – the more you contribute, the more you earn.

  • Weekly Pay: Receive weekly payments for your hard work. Additional bonuses for achieving sales goals and exceeding expectations.

  • Free Quality Leads: High-quality leads provided at no cost, allowing you to focus on closing deals.

  • World-Class Training System: Access to exceptional training programs and learn from proven successful people.

  • Mentorship: Personalized mentorship from experienced agents dedicated to your success.

  • 100% Remote Work: Enjoy the flexibility and comfort of working from home.

  • Lifetime Renewals: Offering lifetime vesting contracts with renewals paid to estates for the life of the policy.

About Us

AO Globe Life is the largest distribution system of Globe Life & American Income Life (AIL). We are committed to serving and protecting individuals and families, especially veterans, while providing excellent career opportunities for our associates.

  • Founded in 1982: A long history of growth and success in the insurance industry.

  • Tremendous Growth: Sales have increased by 409% over the last 10 years, reaching $114.5 million in 2023.

  • Global Presence: Operating across North America, including the United States, Canada, and New Zealand.

  • Financial Strength: Part of Globe Life Inc., with assets of $8 billion and $86 billion in insurance in force. We have an A Excellent rating from AM Best Company.

  • Sports: Naming rights to the ballpark for the Texas Rangers, and official life insurance company for the Dallas Cowboys and LA Lakers.

  • Labor Advisory Board: Input from 50+ international union leaders.

  • Union Contract & Representation: Work with 20,000 different groups, endorsed by every state officer and quartermaster for all major veteran service organizations.

  • Community Support: Involved in charitable causes, including the Globe Life’s Make Tomorrow Better program and food bank donations.

  • Mission: To protect all 20 million veterans and their families.

  • Core Values: Principle-driven growth, exemplary leadership, open communication, authentic relationships, innovation, and a culture of fun and excitement.

Ready to Make a Difference?

If you're ready to make a real difference in the lives of veterans, we want to hear from you. Apply today to start your rewarding career in sales and customer service from the comfort of your home. We can't wait to welcome you to our team and support you on your journey to success.

Join us and be part of something greater. Apply now and start your journey toward a fulfilling career with our mission-driven team.

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